Maintenance Divison

Customer Satisfaction

The satisfaction of clients allows for all our stakeholders to grow and fosters repeated business.

Timely and efficient processes from inspection, design, supply, installation, testing, commissioning and particularly maintenance has been a key for successful repeat business. 

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Our commitment to maintenance and after sales services has created new opportunities within our existing customer base. Our first air conditioner installation in 1993 of a central air conditioning systems has remained in our service portfolio since and the system continues to operate without breakdowns. 

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Our repeat customers have created opportunities for us in their overseas ventures as well including the Maldives and Bangladesh.

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We are also proud to have been able to execute air conditioning, elevator and generator installations in the same project for our customers confirming their confidence in our ability and responsibilities as a service provider.

Vehicle Fleet

Our vehicle fleet of 4WD Trucks, Vans and Motorcycles ensure prompt arrival to rectify any unsatisfactory operation or performance of your equipment. Based on the Annual Maintenance Contract (AMC) in place we provide permanent emergency response call back 24 hours for each 365 days of the year.

Technical Strength

Engineers and Technicians under our employment are factory trained and certified in their respective fields. They are equipped with all the necessary tools and software required. Tests of electrical, mechanical and hydraulic components are carried out periodically according to the manufacturer's maintenance protocols and checklists.

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We are able to maintain any brand of air conditioner regardless of the type of system from chillers to VRV/VRF.  SCAN’s dedicated service technicians are specialists who know climate control systems inside and out. Our service teams provide fast response and full maintenance capabilities across the entire air conditioner range, helping to minimize downtime in the unlikely event of a problem with your system. You will receive professional and understanding service:

• Dedicated service specialists

• Comprehensive range of spare parts and accessories

• Fast response and full maintenance capabilities

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Our maintenance services – for all elevator and escalator brands – include various essential and customizable options that will cover all your service needs, big or small:

• Reviewing your maintenance requirements together

       We will listen to you in order to understand your needs – as well as the needs of your equipment on site, business and end

       users.

• Tailor-made recommendation and offer

       After our conversation, you’ll receive an offer from us that is created to match your needs. It’s easy to understand: you can easily

       see what is included – and what’s not.

• Your contract explains how we serve you every day

       Our contract is clear and simple: you’ll know exactly how services are delivered and can choose how to communicate with

       SCAN and KONE.​